HVAC & Plumbing Services in Marion, Ohio

Furnace acting up on a cold Ohio night? Drain backing up before the weekend?

Call The Waterworks Plumbing, Drain, Heating & Cooling at (614) 490-2149 for fast plumbing, heating, and cooling help in Marion.

HVAC & Plumbing Services in Marion, OH — Fast Repairs

When a furnace goes out in the middle of an Ohio winter or a sewer line backs up without warning, you need a licensed contractor who can show up and get the job done. Marion is a mid-sized city in north-central Ohio, home to a mix of early 20th-century craftsman homes, mid-century ranches, and light commercial properties spread across Marion County. Much of the city’s housing stock dates back to the 1920s through the 1960s, when Marion was a thriving industrial center. Many of those homes still rely on original plumbing and aging HVAC equipment that was never designed to last this long. The Waterworks Plumbing, Drain, Heating & Cooling provides full-service HVAC and plumbing services in Marion, OH to homeowners, landlords, and local businesses in 43302 and the surrounding area.

Call The Waterworks at (614) 490-2149 today to schedule HVAC or plumbing service in Marion, OH.

Your Local Plumbing and HVAC Contractor in Marion

Marion properties come with specific challenges tied to the city’s age and history. Older homes along East Center Street, Prospect Street, and the neighborhoods surrounding the Harding Memorial were built with galvanized steel supply lines, cast iron drain systems, and single-zone furnaces that have been patched and repaired for decades. Properties near Marion General Hospital and along Marion-Mount Gilead Road include a mix of residential homes and small commercial buildings that require contractors experienced in both types of systems. Homes on slab foundations or with shallow crawl spaces — common throughout Marion’s older subdivisions — are especially vulnerable to pipe damage and slab leaks that go undetected until the damage is already serious.

Putting off repairs only makes the problem worse. A slow drain that gets ignored becomes a full sewer backup. A cracked heat exchanger on an aging furnace pushes carbon monoxide into the living space. A corroded water line that springs a small leak eventually causes structural damage to walls and flooring.

The Waterworks has served Central Ohio since 1986. Our technicians are state-licensed, background-checked, and trained to work on both residential and commercial systems. We provide straightforward pricing before work begins, so there are no surprises on the invoice.

What to Expect When You Call Us

Every service call starts with a thorough assessment. Our technician inspects the problem, explains what caused it, and walks you through your options. Here is how a typical call works:

Scheduling: Call (614) 490-2149 and speak with a live representative. We offer 24/7 live-answer phone support for urgent questions.

Arrival: You receive a text with your technician’s name, photo, and estimated arrival time.

Diagnosis: The technician inspects the system, runs tests, and identifies the root cause.

Upfront pricing: You get a clear quote before any work starts. No hidden fees.

Repair or installation: Work begins only after your approval. We clean up before we leave.

Verification: The technician tests the system, confirms everything works, and answers your questions.

Our HVAC & Plumbing Services in Marion

Heating Services — Complete heating solutions for Marion homes and businesses, from seasonal tune-ups to full system replacement.

Furnace Repair & Replacement — Diagnosing ignition failures, cracked heat exchangers, and blower motor problems in gas and electric furnaces. Full furnace replacement when repairs are no longer the right answer.

Furnace Installation & Maintenance — New furnace installation sized for your home, plus ongoing maintenance to keep equipment running efficiently through Ohio’s cold months.

Ductless Heating Services — Mini-split installation and service for older Marion homes that lack ductwork or need supplemental heat in additions and finished spaces.

Geothermal Heating Solutions — Energy-efficient geothermal system installation and service for homeowners looking to reduce long-term heating costs.

Boiler Installation & Repair — Installation, repair, and maintenance for hot water and steam boiler systems common in Marion’s older residential and commercial buildings. See also: boiler repair.

Heat Pump Repair & Maintenance — Troubleshooting, seasonal maintenance, and heat pump replacement for single-source heating and cooling systems. See also: heat pump maintenance.

AC Installation & Maintenance — New central air installation and AC maintenance to keep cooling systems running at full capacity through Ohio summers.

AC Replacement & Repair — Fixing refrigerant leaks, compressor failures, and thermostat malfunctions. Full system replacement when repair costs no longer make sense.

Ductless Air Conditioning — Ductless mini-split installation and service for spaces that cannot accommodate traditional ductwork.

Geothermal Cooling — High-efficiency geothermal cooling systems that reduce energy use without sacrificing comfort.

Heat Pump Installation — Full installation services for heat pump systems that handle both heating and cooling year-round.

Air Quality Services — Indoor air quality solutions for Marion homes, including carbon monoxide alarm installation, smart thermostat installation, UV germicidal lights, ventilators, and whole-house humidifiers.

Commercial HVAC Services — Full commercial heating and cooling support, including installation, maintenance, repair, and commercial air purification systems for Marion businesses and facilities.

Drain Cleaning — Clearing kitchen, bathroom, and floor drains using professional cable machines and hydrojetting equipment.

Video Camera Line Inspection — In-pipe camera diagnostics to identify blockages, root intrusion, and pipe damage without unnecessary digging.

Catch Basin Services — Cleaning and maintenance for catch basins on residential and commercial properties.

Clogged Toilet Repair — Fast diagnosis and repair for slow or fully blocked toilets.

Ejector Pump Services — Installation, repair, and replacement of ejector pumps in homes with basement bathrooms or below-grade plumbing.

Hydro-Jetting Services — High-pressure water jetting to clear severe blockages and restore full flow in drain and sewer lines.

Sewer Line Repair & Replacement — Camera inspections, root removal, pipe lining, and full sewer line replacement for Marion’s aging clay and cast iron systems.

Pipe Lining & Patching — Trenchless lining and patching to restore damaged pipes without full excavation.

Plumbing Services — Comprehensive residential plumbing for Marion homes and properties.

Emergency Plumbing Services — Rapid response for major leaks, burst pipes, slab leaks, and gas line emergencies.

Burst Pipe Repair — Fast repair of ruptured pipes to stop water damage and restore service quickly.

Kitchen Plumbing — Repairs and installations for kitchen sinks, disposals, supply lines, and drain connections.

Fixture Repair & Replacement — Repair and replacement of faucets, toilets, showerheads, and other plumbing fixtures throughout the home.

Water Softener Installation — Water softener installation and service to protect Marion plumbing systems from hard water mineral buildup.

Water Filtration System Installation & Repair — Whole-house and point-of-use filtration systems to improve water quality.

Backflow Testing & Certification — Certified backflow prevention testing and documentation for residential and commercial properties.

Water Line Repair & Replacement — Repair and replacement of damaged or deteriorating main water supply lines.

Repiping Services — Full home repiping with copper or PEX to replace corroded galvanized steel lines in older Marion homes.

Water Line Installation — New water line installation for additions, accessory structures, and properties requiring new service connections.

Gas Line Services — Safe installation, repair, and inspection of residential and commercial gas lines.

Gas Line Installation — New gas line installation for appliances, generators, outdoor fixtures, and commercial equipment.

Sump Pump Services — Sump pump installation, repair, and replacement to protect Marion basements from water intrusion.

Slab Leak Repair — Detection and repair of leaks in pipes running beneath concrete slab foundations.

Water Heater Repair, Installation & Replacement — Full water heater services, including repair, new installation, and replacement for storage tank and tankless water heater systems.

Commercial Plumbing Services — Commercial-grade plumbing support for Marion businesses, including fixture repair and replacement and grease trap installation.

Common HVAC & Plumbing Problems in Marion Homes

Older housing throughout Marion’s historic neighborhoods and mid-century subdivisions produces a predictable set of recurring issues. Here are the problems we see most often:

Slow or backed-up drains: Mature trees along Marion’s residential streets push roots into aging clay and cast iron sewer pipes. Combined with grease buildup in older kitchen drain lines, root intrusion is one of the most common causes of backups we see in Marion.

Low water pressure throughout the home: Galvanized steel supply lines — standard in homes built before the 1970s — corrode from the inside over time. The buildup narrows the pipe and reduces flow to every faucet and showerhead. Repiping with copper or PEX restores full pressure and eliminates the risk of a sudden failure.

Uneven heating and cooling: Single-zone HVAC systems in Marion’s ranch homes and two-story older properties cannot maintain consistent temperatures room to room. Gaps at ductwork joints, deteriorated duct insulation, and undersized equipment all contribute to hot and cold spots throughout the home.

Furnace short-cycling: A furnace that kicks on and off repeatedly is usually dealing with a dirty flame sensor, a clogged filter, an oversized system, or a failing thermostat. Left unaddressed, short-cycling puts extra wear on components and drives up energy bills.

Water heater losing capacity: Sediment builds up at the bottom of storage tank water heaters over time, reducing how much hot water the unit can produce and deliver. In homes with original 40- or 50-gallon tanks installed decades ago, the unit is well beyond its expected lifespan and replacement is usually the more practical option.

Burst or frozen pipes: Exposed pipes in uninsulated crawl spaces, exterior walls, and unheated utility rooms are common in Marion’s older homes and freeze during Ohio’s harsh winter cold snaps. Fast response prevents water from spreading into walls, floors, and finished living areas.

Why Marion Homeowners Trust The Waterworks

The Waterworks Plumbing, Drain, Heating & Cooling has operated in Central Ohio since 1986. We employ over 150 licensed technicians across three Ohio locations. Our work has earned the Angie’s List Super Service Award and the Consumer’s Choice Award for Plumbing Contractors since 2003. Every technician passes a background check and carries current state licensing.

We stand behind our work with long-term warranties. Read what our customers say on our reviews page, or learn more about our company and how we train and equip our team.

Serving Marion & Nearby Ohio Communities

Our technicians serve Marion and the surrounding communities, including Caledonia, LaRue, Prospect, Green Camp, Waldo, Morral, Agosta, Iberia, and Marion County’s rural townships. We also serve communities along the US-23 corridor and throughout north-central Ohio.

Whether you own a historic home near the Harding Memorial, manage a rental property in one of Marion’s mid-century neighborhoods, or run a business near Marion General Hospital, we are ready to help.

Frequently Asked Questions About HVAC & Plumbing in Marion

Shut off the main water valve right away. This stops the flow and limits damage to your floors, walls, and belongings. Then call (614) 490-2149 for emergency plumbing service. Our team responds quickly to Marion addresses and can dispatch a licensed technician to assess and repair the damage.

We provide 24/7 live-answer phone support, so you always reach a real person when you call. Our team will schedule the fastest available response for your situation, whether it is a burst pipe in the middle of the night or a furnace that stops working on a cold morning.

Ohio requires permits for certain plumbing projects, including water line installation, gas line installation, and new sewer connections. As a state-licensed contractor, The Waterworks handles the permitting process on your behalf so you do not have to navigate it alone.

Start with a clean HVAC filter and make sure your ventilation system is working properly. Adding a whole-house humidifier helps combat the dry air that comes with Ohio winters. UV germicidal lights installed inside your ductwork reduce bacteria, mold, and allergens circulating through the home. Our team can assess your current setup and recommend the right combination of solutions for your Marion home.

Watch for rusty or discolored water coming from hot taps, popping or rumbling sounds from the tank, puddles forming around the base, or water temperature that runs inconsistent. Most storage tank water heaters last between 8 and 12 years. If yours is approaching or past that range, replacement is typically more cost-effective than continued repairs. Contact our team at (614) 490-2149 for an exact quote.

Yes. Our technicians work on all major HVAC brands, including older and discontinued models common in Marion's aging housing stock. Contact our team at (614) 490-2149 for an exact quote on your specific make and model.

Schedule Your HVAC & Plumbing Service in Marion Today

Do not wait for a small problem to become an expensive repair. The Waterworks Plumbing, Drain, Heating & Cooling provides licensed, insured plumbing and HVAC service to homes and businesses throughout Marion, OH.

Call (614) 490-2149 now to schedule service or request a free estimate.

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

4.8
Based on 4,261 Reviews
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Victor Cook
July 20, 2026

The service man found the problem right away and gave me a breakdown of what the repair was and the cost breakdown.

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Raymond Waters
July 19, 2026
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Paula Klusman
July 18, 2026

I was very pleased with the how quickly a technician arrived. Steve was very friendly, diagnosed the problem, and explained the issue. He was able to put on a new part and was good at explaining in laymen terms what went wrong . I was very thankful for the quick and we efficient service and intend to make another appointment for maintenance.

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Debra Leno
July 17, 2026

Called the Waterworks to fix toilet. Very responsive and technician was excellent in terms of his knowledge and customer service

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Bob Herrmann
July 17, 2026

Friendly and fast service

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Dan Watson
July 17, 2026

Technician was prompt, wore shoe protection, and performed the checkup quickly. Not much of a conversationalist however.

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Ian Heyman
July 17, 2026

Waterworks has been a great company to work with, and we are grateful that Michael was so knowledgeable and thorough. Thank you for becoming our go-to plumbing resource, Waterworks! You guys are amazing.

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Mark
July 17, 2026

Prompt, same day response. Service technician was polite and efficient and finished in an hour

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Tom Otten
July 17, 2026

My technician today, Will, performed an exceptional job, checking my HVAC unit at my home. He was professional, polite, friendly, and efficient. He checked all the systems inside and outside, cleaned everything, made a recommendation for a future upgrade and double checked the thermostat before he left. Will wore booties all the time to keep my home clean.

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Celia Carmean
July 17, 2026

Todd was great! Came out and looked at the problem. Saw my floors were going to need repaired as well and he sent me in the right direction! Super helpful and very detailed!

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john robson
July 16, 2026

The waterworks came through for me. I called them and they sent Kameron Gates out and he worked his magic because he’s very professional and knowledgeable. He gave my family back a much needed working bathroom in minimal time and saved the day. Thank you Waterworks!

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Lillian Zarzar
July 16, 2026

Waterworks is the company that comes through every time. The representative is cordial, respectful, on-time, calls ahead before arriving, and completes the job efficiently. Tina at the office is friendly, upbeat, and understanding regarding my situation. She is thorough in taking notes to know what the condition is so that the representative knows the situation. Today, Kevin came to clear my clogged kitchen sink. He knew exactly what to do and he made sure the clog was cleared. He spent the better part of two hours with his equipment cleaning the rust from the pipes. He explained what he did carefully, applied the $35 coupon to the amount, and made sure everything was in order before he left. I trust Waterworks and appreciate the professionalism they exhibit in all aspects of their customer care. Thank you. Lillian Zarzar.

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Laura Farmer
July 16, 2026

Cory saved the day!! My AC wasn’t cooling and my house was up to 86 degrees. I booked an appointment online (the best thing ever!) in the middle of the night and they were out the next afternoon. Communication on the tech’s arrival was great, I got a call and text when he was on his way. Cory was friendly and explained what our issue was and took care of it quickly! He also explained their maintenance/value plans to keep my system in great shape. So grateful for the quick and professional response. Thank you Jonle team 😊

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Kathy
July 16, 2026

Jonle Heating & cooling, has been coming to my house for quite awhile. The person that does the work is Chad, & he throughly looks at & tests everything on the furnace unit & the condensing unit outside every 6 mos. So glad my father had them before me.

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Rachel Black
July 16, 2026
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Bob Perry
July 16, 2026

JonLe/Tri-County Heating & Cooling installed our HVAC systems when we built our house 27 years ago. They have serviced our units ever since. And though we replaced both A/C compressors a few years ago, both furnaces are still doing just fine. These guys have outstanding customer service. Every technician who has ever been to our house has been on-time, friendly, and professional. I cannot imagine having better service. They are the best. Thank you!

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Gary Wolfzorn
July 16, 2026

Todd showed up at the house promptly very professional very informative. Couldn’t have asked for a better experience thank you, Todd.

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Anna Powell
July 16, 2026
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Nilsa Diaz
July 16, 2026
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Ed Cmar
July 16, 2026

Very Professional, top notch! 👏

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Ed Cmar
July 15, 2026

Totally professional and knowledgeable!

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Terence Sullivan
July 15, 2026

Emily was AMAZING, efficient, professional, and knowledgeable!! Hope to have her for any other plumbing issues and will recommend her at every opportunity!

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Bill Lehman
July 15, 2026

The is a great company. Called for service and they came out the next day. Service tech Conrad showed up early for the appointment. Explained our concern about a damp wall. He did a through checked inside and out but could find an issue with drain pipe or plumbing. Gave advice for what may be causing it. He stated there was no charge. Wow with experience with other company that was refreshing. Had water works out years ago they replaced drain pipe in front yard. They just always go quality work. Highly recommend.

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Dudley Irvin
July 15, 2026

Service was easy to schedule. Technician called within the designated window and about 40 minutes prior to arrival. Technician was courteous and professional. The technician explained the cause of the problem in understandable terms. The repair was completed promptly and at a reasonable cost.

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Mike Foth
July 15, 2026
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Jack Weston
July 15, 2026
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Brad (Brad)
July 14, 2026

Edit: They contacted me a couple days later (and a couple days after the initial review) and did ultimately honor their original quote, so have updated to 4 stars. Dino is a great tech to work with. Original review: Tech was friendly, professional, and seemed knowledgeable. Also used shoe covers indoors, which was appreciated. Low rating is because I was told over the phone (I believe by Barbara, though I was told this by 2 different people by phone and I didn't write down the names) that the price I was quoted was for both A/C and furnace maintenance together in one trip. I was instead told when the tech arrived that price was only for A/C and it would be double that price for both. Miscommunications can happen, though twice on the same day made this feel like a bait-and-switch. Had I known, I would have gone with the other company I got a quote from that offered to do both for a little more than I was just charged for one (since I didn't want to deal with scheduling another appointment). Personally I won't use them for any additional services or recommend them to friends at minimum unless a written estimate is given.

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Daniel Harrington
July 14, 2026

John was straight to the point, kind, professional, and prompt. Went above and beyond to troubleshoot an issue that wouldn’t have otherwise been resolved. Checked with supervisor when he couldn’t answer something. Great service!

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William Heitbrink
July 14, 2026

The technician was very professional. On the cost, I am on the gold plan so the cost is nil

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rhonda super
July 13, 2026

We called JonLe heating and cooling in the morning with air conditioning issues. Steve arrived by 1:30 for service. Our unit was fixed within an hour at a very fair price.

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Carla Norris
July 13, 2026

I am very pleased with the work done by technician Devonte. He arrived on time..thoroughly looked at the problem and did a great job repairing the problem with the plumbing

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Marisa Anderson
July 13, 2026

Always do a good job!

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Rima Hardy
July 11, 2026

Explained everything, very professional, and was on time. I definitely recommend!

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Margaret K
July 10, 2026

Incredibly happy with the friendly quality (⬅️!!) service The Waterworks provided. They were straightforward and so helpful. My water line replacement was super tricky due to the features of my yard which I worried would be destroyed. Dylan, John, & Jeff did an AMAZING (!!!) job with almost no disturbance to my yard. Later crews promptly returned to fix my sidewalk and replant displaced grass. I could not be happier! Thank you 😊 🙏🏻

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Phyllis Voss
July 10, 2026

I have used Jonle heating & cooling for many years. The installed my new furnace and performs maintenance twice a year. They are reliable, curtious and always do a great job. I can rest easy knowing my furnace is in great condition.

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Pierce Baldwin
July 10, 2026

The service was good. The workers were very respectable and were able to work with us on specific scheduling. They answered a lot of questions and made the whole process easier.

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Bruno Rosa
July 10, 2026

Waterworks promptly responded to my request for an annual inspection of my home's backflow valve. I placed the order at 9 a.m., and by 10 a.m. technician André Truss was at my door. He carried out the inspection efficiently, explained each step of the process, and provided valuable guidance on precautions for the upcoming winter. Excellent service—100% satisfied. Thank you! —Bruno Rosa

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Lucy Aboudara
July 10, 2026
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Kay Argo
July 10, 2026

I have used Jonle for several years. They give notice of being on the way, they are always on time, very polite and professional. They do a thorough inspection. I highly recommend them for installation and repair.

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Tom Relly
July 10, 2026
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June Johnson
July 10, 2026

Chad was helpful and did not try to "oversell" services or repairs.

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Michelle Jones
July 9, 2026

I have in the past couple of house projects been conned/screwed over because I believe that since I’m now single because of my husband passing away they got away with it. I’ve gotten less naive with each time but I was still nervous & I admit…a little scared but from the first moment I met Tristan I knew he was going to be honest and professional. Thank you Waterworks and especially Tristan for your professionalism & honesty. Below is what it looked like before and then how beautiful it looks afterwards. 👍🏼

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elizabeth smith
July 9, 2026

Jonle has kept us up and running for years using the Silver Service maintenance for air and heat.

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Steven Matyas
July 9, 2026

Excellent service as always. Jose was amazing!

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Mark Baker
July 8, 2026

Frank B was great. Very thorough in his review and presentation of our system and options to consider for our final decision.

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Karla Jones
July 8, 2026

Chet, from Waterworks, recently completed a repair on our shower. He had to track down a part to complete the repair. Even though it was late in the day and supply houses were closed, he was able to secure the part and correct the problem. He was polite, professional and competent. We have used Waterworks in the past and will continue to use them in the future, when needed.

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Tim Avery
July 8, 2026

I had two separate visits to have plumbing repairs and upgrades done on a recently purchased home. Both providers (Peter and Emily) were very courteous and personable. The work was quick and efficient. I didn't do any comparison pricing, and suspect you might be able to do a little better on pricing, but the work was an A.

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Shari Harmon
July 7, 2026
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Mike Haley
July 7, 2026

It was a great experience (Well considering the drain was backed up) From the first contact to make the appointment to the service tech leaving my home there be nothing more that I could have asked for. Thank you and all of your team members.

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Ash Fitz
July 6, 2026

We had a fantastic experience with Waterworks. After dealing with another company that immediately jumped to worst-case scenarios and expensive recommendations, it was a breath of fresh air to work with a team that focused on solving the actual problem. Not only were they professional and responsive, but they completed the work faster and at a significantly lower cost than the previous company quoted. Most importantly, they got it right the first time. The issue that kept returning after only 30 days with the previous contractor has not come back once since Waterworks completed the job. Their customer service was outstanding throughout the entire process. They took the time to explain what was happening, didn't use scare tactics, and treated us with honesty and respect. It's rare to find companies that combine great service, quality workmanship, and fair pricing, but they absolutely delivered. Highly recommend Waterworks to anyone looking for knowledgeable professionals who stand behind their work.

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